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Insight 2 min read Draft

Choosing the right content for your business

There is no single best type of content. The right choice depends on what you need to communicate, and to whom.

On this page

Start with the message Short-form video Photography Carousels and graphics Stories and everyday updates Choosing a mix

Start with the message

Before choosing a format, decide what needs to be communicated. Showing a product, explaining a service, introducing a team and announcing an offer are different tasks.

Short-form video

Reels and short videos suit things that are best understood in motion: a process, a transformation, a space or a person explaining something. They work best when the subject is clear from the first moments.

Photography

Photos suit products, details and atmosphere. A strong set of photos can be reused across social media, the website and advertising.

Carousels and graphics

Multi-image posts and designed graphics suit information that benefits from structure: steps, comparisons, prices or frequently asked questions.

Stories and everyday updates

Stories suit timely, informal updates: what is happening today, new arrivals or moments from behind the scenes. They keep a brand present between larger pieces of content.

Choosing a mix

Most businesses benefit from a mix of formats, planned around their goals rather than around trends.

  • What do customers need to understand before they buy?
  • What can be shown rather than explained?
  • What can realistically be produced on a regular basis?
  • Which formats has your audience responded to before?

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  • Research 2 min read Draft What builds trust on a business website? A research outline on what helps visitors trust a business website: clear information, recognisable work, client feedback and easy contact.

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